Misty Williams, real estate reporter for the East Valley Tribune, digs up some dirt on Toll Brothers. ( Update- the link was removed by the Trib ) Seems Toll Brothers, the self proclaimed “America’s Luxury Home Builder” has more than one Power Ranch resident a little peeved. Too many defects in new homes and poor response time seems to be the issue.
Nearly two years later, he still has unresolved issues with the workmanship, and he isn’t alone. Other neighbors in the Toll subdivision have similar complaints. They say Toll is a good company. But some believe the frenzied pace of construction during the housing boom led to shoddy workmanship as builders struggled to find enough qualified laborers to meet demand — a theory industry observers say is likely true in some cases.
Shoddy workmanship, combined with a lack of prudent and timely inspections would be my take on it…
I’ve talked to Misty a few times. She’s a pretty sharp young lady and has pulled together some interesting stats on this article. Such as:
Since April 2004, Gilbert inspection company Tony Hecht Enterprises has inspected at least 57 Toll homes Valleywide, including 11 in Power Ranch. Toll isn’t a bad builder, but its homes seem to have more defects than those of other builders, said Hecht, whose company inspected 1,600 to 1,800 homes last year.
At an average size of 4,130 square feet, the Toll homes Hecht has inspected have averaged 61.5 defects. Other similar-sized homes have closer to 49 problems, he said. The number of defects in the Power Ranch homes ranged from 52 to 144.
Hecht recently added a 20 percent surcharge for checking Toll homes because inspections take so much longer than what’s typical.
Read the entire article. ( *update – the link was removed by the Trib. ) We’ve received good reports from people buying Toll Brothers homes. But every builder has their share of disgruntled clients. ALWAYS inspect a new build home. You’d be surprised how many people think that since it’s new, it doesn’t need an inspection… Nothing could be further from the truth.