Normally I wouldn't expect a pizza joint to make me sit back and say, “Hmmmm, this is a great idea to connect with customers and improve business.” It is, after all, just a pizza joint, albeit one established by Jimmy John Shark that serves a damn good pizza. But the other day I received a thank you card. A hand-written thank you card no less, from Mafia Mike's Pizza on Cooper Road in Gilbert. It's not the free order of amazing cheesy breadsticks that makes me go “Hmmmm” (though as I noted … [Read more...]