Normally I wouldn't expect a pizza joint to make me sit back and say, “Hmmmm, this is a great idea to connect with customers and improve business.” It is, after all, just a pizza joint, albeit one established by Jimmy John Shark that serves a damn good pizza. But the other day I received a thank you card. A hand-written thank you card no less, from Mafia Mike's Pizza on Cooper Road in Gilbert. It's not the free order of amazing cheesy breadsticks that makes me go “Hmmmm” (though as I noted … [Read more...]