I hate you.
Yesterday, we called in an order to go. Three of your delightful sandwich’s to take home and enjoy while we celebrated our daughter’s admission to the Barrett Honor’s College at ASU. The ladies ordered their usual Prickly Pear Chicken sandwich, and I went with my traditional We Must Meat, I Ain’t Lion Filet Mignon sandwich.
With eager anticipation and salivating mouth, I waited for the girls to bring home the food.
Much to my consternation, when the goods were unwrapped, my sandwich–the one my tongue was wagging for–wasn’t there. There were three prickly pears and no filet mignon in sight.
I am one of the four people on the planet that doesn’t particularly care for the prickly pear chicken.
I was crushed. Disappointed. Sad.
But that’s not why I hate you. Things happen. People make mistakes. No big deal.
You were so kind, humble and apologetic when I called. You immediately apologized, maybe even groveled a little. You offered us a free sandwich on our next visit to help make it right.
But that’s not why I hate you. In fact, it was refreshing to find a business that can admit when they goof up, be honestly sorry for their mistake, and do what they can to make it right.
I had to have that damn sandwich, so I got in the car, drove back down to your restaurant and picked up the correct meal.
Again, I was treated to a very nice and apologetic server. They were even funny, replying to me when I asked if I could check the order, “Why? We never screw up an order.”
But that’s not why I hate you. The genuine apology was nice to hear. And I have no problem with anyone making a little funny.
Why do I hate you now Flancer’s?
It’s that stinking apple cobbler you added to my order for no charge. I have been to Flancer’s countless times and never ordered the cobbler. I am trying to be strong, to watch my figure. And here you go adding in a big old hunk of apple cobbler to my order, for free.
Well, I had to try it. I can’t turn away free food.
And it was delightful. Creamy and crunchy and tangy. Apples cooked to perfection, not all mushy like so many places do it. It was a world-class desert.
Now that I’ve experienced the insane goodness of the cobbler, I will have to order it every time I go to Flancer’s.
I hate you for that.
PS: If you really want to correct your wrong, add the Greenie Meanine (pictured above) to the regular menu. That thing is a culinary masterpiece.
Photo Credit: The Flancer’s Greenie Meanie. The best sandwich. Ever. Taken by yours truly, moments prior to it being devoured.