At Thompson's Realty our tag line is "The Power Of Technology With A Personal Touch." I recently went to a real estate conference in San Francisco and a few of us got into a discussion on what our brand means. It got me thinking, in one word what does your brand mean to clients and in one word what does your brand mean to agents? Customer Service. Technology, personal touch, it all comes down to one thing, making the customer service experience more enjoyable for our clients. We … [Read more...]
New Thompson’s Realty Agent Roster
We decided it was time to update our Thompson's Realty agent roster on this website. Step one, getting all of our super-star agent's basic info somewhere that can easily be found. We now have this handy Thompson's Realty Agent Roster page where you can quickly find a list of all our agents with their contact info. Step two is in the works. Each agent will have their own profile page which will include biographic information, what areas they work as well as their specialties and links to … [Read more...]
Evernote – Hidden Secrets of a Real Estate Power User
Evernote is one of those game-changer applications - your life simply will not be the same once you start using it, and you'll wonder how you ever got along without it. And since there are millions of users, there are probably hundreds of thousands of blog posts about it - how to get started, how to organize it, what to use it for, etc. etc. Heck, I've written about it a few times too - most recently 8 Useful Keyboard Shortcuts and Goldilocks uses Notebooks and Tags. And our friend Dean … [Read more...]
Sometimes You Need To Shut Up And Listen
Every now and then you run into a situation that makes you just scratch your head. This week I had such an occasion. I picked up a client at his hotel, and we headed off to look at a few houses including one in a new build development. My client is telling me how he spent his life in sales and how he does not like salespeople at all, especially Realtors. Mr. Client was talking about how he gets annoyed when salespeople go around pointing out the obvious like they are adding value. For example, … [Read more...]
The Phoenix Real Estate Guy was started by Jay Thompson, and I have a little blogging problem... he liked to say...